Link Teletherapy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
• Contact us through our website
• Schedule an appointment
• Fill out forms or questionnaires
• Subscribe to communications
• Communicate with us by email, phone, or messaging platforms
This information may include:
• Name
• Email address
• Phone number
• Basic demographic information
• Appointment details
• Any information you choose to share when contacting us
We may also collect certain technical information automatically when you visit our website, such as:
• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Referral source
This information helps us improve our website and user experience.
How We Use Your Information
We use the information we collect to:
• Respond to inquiries and provide requested information
• Schedule and manage appointments
• Improve our website and services
• Communicate with you about services or updates
• Maintain security and prevent misuse of our website
We only collect information that is reasonably necessary to provide our services.
Healthcare and Confidential Information
Link Teletherapy provides mental health services. Any protected health information (PHI) that you share during the course of receiving care is governed by applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Our website is not intended for the transmission of sensitive health information unless specifically indicated through secure systems.
If you become a client, you will receive separate privacy notices that explain how your health information is protected.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve performance and analyze website traffic. Cookies help us understand how visitors interact with the site so we can improve usability.
You can adjust your browser settings to refuse cookies if you prefer.
Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary in the following situations:
• With service providers who help operate our website or scheduling systems
• When required by law or legal process
• To protect the safety, rights, or property of our practice or others
Any third-party providers we use are expected to maintain appropriate privacy and security standards.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect the information we collect. While no online system can guarantee absolute security, we implement standard practices designed to protect your data from unauthorized access or disclosure.
Third-Party Links
Our website may include links to external websites or services. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies separately.
Your Privacy Rights (California Residents)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
• Request information about personal data we collect
• Request deletion of personal information, where applicable
• Request that we not sell personal information
Link Teletherapy does not sell personal information.
To make a privacy-related request, please contact us using the information below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect updates to our practices or legal requirements. When changes are made, the revised policy will be posted on this page with a new effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us